Frequently Asked Questions
Everything you need to know about your Every Other Thursday™ experience.
When will my order ship?
Orders are typically processed within 3-5 business days. Once your package is in transit, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We accept returns on unworn and unwashed items within 14 days of delivery. Please note that certain limited-edition drops may be marked as final sale.
Do you ship internationally?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How do I know which size to order?
Each product page features a detailed size guide. We generally recommend following the specific measurements provided as fits may vary between different garment styles.
Can I cancel or modify my order?
To ensure fast delivery, we begin processing orders immediately. Once an order is placed, we are unable to make modifications or cancellations.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible payment options through Shop Pay Installments.